Showing posts with label technology. Show all posts
Showing posts with label technology. Show all posts

March 09, 2011

Share Your Data!

NiemanLab is trying an experiment: in a blog post called Share your data! Tell us how your readers arrive at your site: search, social media, the front door?, they are asking readers to do just that. Joshua Benton states what libraries know, that there is a lot to be learned from sharing information (his actual quote: "there’s lots to be learned from seeing how one site’s audience compares to another’s.") and asked readers who run a news website to post answers to 4 questions:
  1. What percentage of your traffic comes from search engines?
  2. What percentage of your traffic comes from facebook.com?
  3. What percentage of your traffic comes from twitter.com?
  4. What percentage of your site’s visits begin on your front page?
The comments are chock full of interesting data.

I'd love to see similar data for libraries! I recently attended Paul Signorelli and Char Booth's ALA TechSource webcast on the Role of Web Analytics in the Library (post-class post and discussion) and am looking more carefully at my data.

I was initially very surprised to see that about 29% of my website's traffic comes from Google. But after knowing that and watching students navigate to my website during reference encounters, I see that instead of bookmarking the page, they just Google "park library jomc" or a variation. Mystery solved.

My challenge to you: read Benson's post, and then come back & post your library's analytic data. Respond to these questions, for the last 30 days:
  1. How do people get to your website & in what %? (This is called "Traffic Sources Overview" in Google Analytics.)
  2. Top 2-3 search terms to used in search to get to you.
  3. What are your top 2-3 pages?
(thanks to the Daily Tar Heel's Sara Gregory for tweeting her response to the this post)

March 06, 2010

Facebook & Theory of Mind, or Why I'm No Longer Updating Facebook

Facebook is a place where you can communicate with your friends, family members, co-workers, ex-flames, maybe even your boss if you choose to friend her. Theory of mind is our "...intuitive understanding of [our] own and other people's minds or mental states, including beliefs and thoughts." (from A Dictionary of Psychology, edited by Andrew M. Colman. Oxford University Press 2009); it explains how we know what other people know.

What does this have to do with Facebook? In the old days, before Facebook's recent privacy changes, if Conchita posted something on Darius' wall, here's who could read it:
  • Darius could read it, because Conchita posted it on Darius' wall
  • Conchita could read it, because Conchita posted it on Darius' wall
  • Their mutual friends Albert and Brigadoon could read it, because
  1. they were alerted when one friend wrote on another friend's wall
  2. Albert and Brigadoon have access to Darius' wall because they are friends with him.
The above is still true. Here's what used to be true that is no longer true:
  • Conchita's friend Ephesus, who doesn't know Darius from Adama, previously could not see that she posted on Darius' wall. Additionally, Conchita's, family, co-workers, and other Facebook-defined friends who were not friends with Darius did not know about and therefore could not read that post. We all had a pretty clear notion of who would have access to that, and some measure of privacy WITHIN OUR FACEBOOK CONTACTS.
  • Now, Ephesus and all of Conchita's other Facebook "friends" know when she writes on ALL OF HER FRIEND'S walls, regardless of whether they know Conchita's friends or not. They also know when she comments on a photograph or a note or anything shared by ANY OF HER FRIENDS. If Conchita's not careful, they can even READ all of Conchita's comments to all of her friends.
As far as I can tell, there is no changing this setting. It is possible to hide some, most, or all of yourself from the World Wide Web, and from people who don't know you from Adama, but it is not possible to hide who you interact with on Facebook to the rest of your, and their, Facebook contacts.

The Electronic Frontier Foundation concurs: "These new 'privacy' changes are clearly intended to push Facebook users to publicly share even more information than before. Even worse, the changes will actually reduce the amount of control that users have over some of their personal data." Further, a story in this week's Inside Higher Ed reports that "A small change to the settings for Gadsden’s [an East Stroudsburg University sociology professor] online profile allowed the 'friends' of Gadsden’s own 'friends' to read her updates, and in so doing created a controversy that the professor now feels could damage her career and her chances at tenure."

This major change to Facebook's privacy policy has rattled me; and although I'd long ago stopped posting anything personal, it has silenced my Facebook updates.

For More Info

July 20, 2009

The New Yorker & The News Biz

After many years, I am finally subscribing to the New Yorker again. Not in print, but via their Digital Reader. I'm blogging about it because I like their model: the Digital Reader adds something I wouldn't get from the library version, and I feel like this new model bears watching as we migrate from print to online.

The Digital Reader offers a digital flip-through version of the print magazine - I wish I could show you this via a screen shot, but you have to try it to believe it. Click on the white circle within the grey triangle to move from page to page. You see the cover in all its colorful glory, the cartoons, advertisements, and, of course, entire stories. As a long-time New Yorker reader (over 40 years!), I love that I can again see the articles in context - with adjacent cartoons, snarky comments after the articles end, and that unique New Yorker font. I am excited again about reading the New Yorker -- I eagerly check my email on Monday mornings to browse the table of contents online.

But as a librarian in the world of journalism, I am excited about the model, too, because it seems like it just might be sustainable, or at least a step in the right direction. The New Yorker charged me $40 for this access, and I'm so happy about it, I'm blogging it. Points to them for peer promotion. Plus, they get to tell advertisers that folks are seeing their ads, even in the online version. I'd guess that advertisers get little or no benefit from readers accessing magazine archives through a library database. And presumably, readers themselves are happy about it, because they can read just the articles they want, in the familiar New Yorker format.

Blogger Jason Kottke gave a thoughtful list of pros & cons to the new interface in November 2008, in which I learned that the archives go back to 1925, and the site works on an iPhone. I agree that some improvements could be made to the interface, and I encountered some technical problems early on. It works well enough now on Mac FireFox, but printing isn't great on Safari.

I know that online access isn't the best option for all readers, but clearly the trend is for more online access to media-formerly-available-only-in-print. This is the first online foray by a print outlet that has captured my imagination AND persuaded me to open my wallet. I hope that other print publications will watch this and attempt their own versions.

For More Information

March 30, 2009

What is an Electronic Resource Librarian?

I've had a few friends ask what I do as an Electronic Resource Librarian, and I thought I'd share the answer more widely, in case others are curious.

If you are looking for a job as an Electronic Resource Librarian, I expect that most libraries (usually academic) would want:
  1. Experience with licensing for all kinds of electronic resources (individual journals, journal packages, databases, e-books, etc.)
  2. Experience using & troubleshooting access to same
  3. Experience obtaining, compiling, and analyzing usage data
One big issue that many electronic resource librarians are wrestling with is how to manage the resources -- often, but not always using something called an ERM (electronic resource management system). Elements that need to be managed can include (but are not limited to!):
  1. When the license was signed, by whom, and if by the university alone or in a consortium. When the license renews / expires;
  2. What the license permits (for Interlibrary Loan -- sending by print, email, or secure transmission; for electronic reserves -- in print? an electronic course pack?);
  3. The URL for patron access as well as the administrative interface;
  4. If & how the resource provides access to usage statistics. If so, notes about how & where to access them.
ERM systems are usually based on the Electronic Resource Management Initiative (ERMI), which covers most possible permutations of data elements that electronic resource librarians need to track.

I have blogged about troubleshooting UConn's e-resources at http://elibraryuconn.blogspot.com/ which provides a real-life sense of the issues we deal with.

Definitions from the Online Dictionary for Library and Information Science
For More Information (all of these are available in Gale's OneFile database)
  • Young, Jeanne. "Electronic records management on a shoestring: Three case studies." Information Management Journal 39.1 (Jan-Feb 2005): p58(3)
  • Tull, Laura. "Electronic resources and Web sites: replacing a back-end database with innovative's Electronic Resource Management." Information Technology and Libraries 24.4 (Dec 2005): p163(7).
  • Grogg, Jill. "Investing in digital: as electronic spending rises, ERAMS, ERM, and URM systems step in to help with acquisitions and reporting." Library Journal 132.9 (May 15, 2007): p30(4).
  • "The ERMI and its offspring." Library Technology Reports 42.2 (March-April 2006): p14(8).

February 25, 2009

Meet Paul Jones!

I heard a fascinating interview with Paul Jones, a clinical associate professor at UNC-Chapel Hill's School of Journalism and Mass Communications and a clinical associate professor in the School of Information and Library Science. Frank Stasio, interviewer for WUNC, also calls Jones a "public intellectual."
The interview is a like a whirlwind tour of the interwebs, as Jones talked about having worked with Tim Berners-Lee (the birth of the Internet), Larry Lessig (the birth of the Creative Commons), and Brewster Kahle (the birth of the online archive), as well as a bit about setting up ibiblio.org. Jones talked about Roger McGuinn and Youssou N'Dour (find out what they have in common!). He also read a lovely poem he wrote called Dividing Waters and talked about what poetry and coding have in common.

If you have 49 minutes and are interested in the interwebs, I highly recommend this interview.

For More Information

October 24, 2008

Psychology Podcasts @ UConn

UConn psychology professor Dr. David B. Miller is recording small group discussions which enhance his two large psychology classes. One podcast is called iCube ("Issues In Intro"), about which Miller says:
[These] are informal discussions with students on course material following each week's General Psychology lectures. Students who participate have the opportunity to ask questions for clarification, as well as expand on course material and discuss issues not necessarily covered in class.
He supports the General Psychology class with two other audio sessions, called precasts ("short, enhanced podcasts previewing material before each lecture") and postcasts ("re-explanations of concepts that might be important and/or detailed and, therefore, justify repeating" which are created following some, but not all, lectures).

I am a regular listener to both, and find them very useful. First, the explanation of psychology topics is fun because of my interest in cognitive science. Second, the podcasts are a fascinating insight into how one of "my" professors works with his students in my liaison department. Finally, they are a great example of how all educators can use new technology to enhance our teaching.

Yesterday, I had the opportunity to sit in on his recording session and it was a delight. There were about 20 students sitting around two tables, and virtually all of them were engaged with the conversation. I felt that I could see them learning, and that was a wonderful sight. The podcasts are a great, tech-oriented but not tech-dominated, way for Miller to provide additional information to students in his large introductory class. The beauty of them, it seems to me, is that they are helpful not only to the students who are able to attend the recording session, but also that they are available to other students as a podcast to listen to at their convenience, and as often as they like.

I liked the idea of podcasts-supporting-classes very much in theory, and I was even more impressed with the idea after having seen them in action. I am inspired to try to apply this to my own classes; instead of running exclusively text-based chat "office hours" for my GSLIS classes, I think I'll try Skype sessions next semester. Students who want to do text-based chat can do that, but students who learn more from hearing could benefit too.

But back to Miller: he has discussed his podcasts at various conferences and print publications; check out his 2006 article Podcasting at the University of Connecticut: Enhancing the Educational Experience in the October 16, 2006 issue of Campus Technology. Oh, and he's written his own theme song, PsychoBabble, which he discusses in a standalone podcast. For real!

For More Information

July 08, 2008

Social Networking Sites from NASIG

This list of social networking sites comes from an article I'm co-writing with David Lee King, based on the presentation he gave at NASIG 2008 on Emerging Trends, 2.0, & Libraries. David referred to lots of cool sites which highlighted his point about various social networking sites @ your library.

The article is in press (actually, it's still on my computer!) but will be published by the Serials Librarian. Once it's been finalized, I will post the pre-print here with further details about publication.

In the meantime, here are some of the “sites that share stuff” which David described while defining and explaining Web 2.0. As I write in the paper, the demonstration was really key in understanding how these sites work. My notes cannot accurately convey the interactivity of these sites either, so David and I hope that you will go visit some of the sites that sound intriguing. Below, you will find some of the sites David showed, along with some of his examples.












Flickr
YouTube
Last.fm
  • Share the last song you listened to!
LibraryThing
MySpace
Twitter
del.icio.us
Sample wikis
Instant Messaging
  • Search the Topeka Shawnee catalog for subject keyword = “willen” and on the “no hits” page, you’ll see a Meebo widget for IM when the library is open: http://catalog.tscpl.org/ (if the library is closed, you’ll see an email form for questions)
Podcasts
Videocasts
Extending the Library Catalog
  • Hennepin County Library Catalog entry for the Da Vinci Code: http://tinyurl.com/hennepin (note how you can refine or broaden searches using LCSH as well as the ability to leave feedback on items in the catalog)
  • Ann Arbor District Library Catalog entry for Eating Korean: http://tinyurl.com/eating-korean ((compare the user-generated tags to the Library of Congress Subject Headings for the item)

January 02, 2008

Yay WilsonWeb!

If you use any WilsonWeb databases -- what I have referred to as great content, yucky interface -- you might be pleased to know that Wilson has changed its interface for the better. A few of you saw the interface last month when the Wilson reps came to visit, but if you haven't already, I encourage you to look at the new interface.

They listened to users' comments and came up with something that is functional and easy to use. Here are some of the features that I believe are great improvements:
  • the "Smart search" default finally *is* smart & only seems to search basic keywords rather than all fields in the record (including full-text)
  • it's quick -- no more spinning lighthouse!
  • easy to change sort order on results page
  • there are clear tabs for all results, full-text, and peer-reviewed results
  • you can search within results from the results page
  • the print/email/save & export options are improved (tho' still clunky)
  • the search history page allows you to easily combine results
It's not perfect, but the new interface is a huge improvement in my view. So if you've avoided their terrific content like Book Review Digest Plus, Famous First Facts, Library Literature, Reader's Guide Retrospective, among many others ... avoid no more! Make good use of the great content AND decent interface.

Yay WilsonWeb!

December 14, 2007

Using Social Software in Libraries

Just heard a great talk by Meredith Farkas called Building Academic Library 2.0. Meredith did a terrific job of talking about technology in a way that tech librarians would appreciate and that non-techies would understand. The talk was presented to academic librarians, but her tech explanations are also useful to anyone interested in social software like blogs, wikis, flickr, and podcasts to interact with patrons or students.

Two non-tech recommendations that I especially liked:
  • Let go of "the culture of perfect" -- if we wait for our web site, chat software, OPAC to be the elusive perfect, it'll never happen and we'll get left behind. (the "culture of perfect" is Meredith's idea, the "we’ll be left behind" is mine).
  • Nurture talent. Meredith mentions a Library Journal Mover & Shaker who recently left academia; Meredith exhorted the audience to support innovators, and find ways of keeping people who do cool stuff. I agree with that, and I raise her one: we librarians who are dong cool stuff should active support each other. I think we do that already, but I want to keep it more of a priority for myself to support my friends and colleagues who are fighting the good fight.

(Meredith's talk starts around minute 13)

If you want to know more about using social software in libraries, in the classroom, or anywhere else, this is a good talk, and Meredith also has a book on the topic. Yay!

For More Information

November 15, 2007

two interesting blog posts

Two great posts yesterday:

Dutch librarian Wouter Gerritsma posted about a Swedish usability research project comparing students' search behaviour for information with Google Scholar and Metalib on his blog (http://wowter.net/2007/11/14/students-expectation-of-databases/). The 156-page report is available at http://www.diva-portal.org/diva/getDocument?urn_nbn_se_su_diva-1264-2__fulltext.pdf and covers some interesting aspects of MetaLib usability, as well as comparisons to functionality to Google Scholar. They did 4 sets of studies: 2 each for MetaLib &Google Scholar, and for each database interface, they had a group of students who had had no prior training and a group who had had a 45-minute introduction to the interface.

I don't know what their MetaLib interface looks like, so it's not clear that their results translate to other MetaLib instances, but it's very interesting to see the problems / successes Swedish students had with both interfaces.

and

John Dupuis lists a few interesting articles from the most recent issue of the Journal of Computer-Mediated Communication on Social Network Sites on his Confessions of a Science Librarian blog. Articles include:
Happily, all these articles are availalbe online in full-text for free. Yay, JCMC!

Blogged with Flock

August 28, 2007

Romance, Sarcasm, Math, and Language

Thanks to Maura for pointing me to XKCD, an amusing and entertaining comic-blog covering "romance, sarcasm, math, and language."

Note their warning: "This comic occasionally contains strong language (which may be unsuitable for children), unusual humor (which may be unsuitable for adults), and advanced mathematics (which may be unsuitable for liberal-arts majors)."




August 10, 2007

What the Flock?

Have you tried the Flock browser yet? I’m using it on a Mac, and it’s faster than FireFox & cooler than Safari.
Get Flock

Here’s what I like, so far...

  • Nice integration with Blogger -- I’m drafting this post in Flock and it’s very tidy.  No pesky logging in, no slow Blogger posts from within FireFox.  Incredibly easy to add images.  Maybe I’m behind the times in the way that I blog, but this is pretty darn easy.
  • Default search engine is Yahoo ... I know I could change that in FireFox or Safari, but I like the idea of supporting Google’s competition.
  • Very solid integration with Web 2.0 stuff:
    • Photos & other media: see a “Media bar” which shows new flickr / YouTube / other media feeds right at the top / bottom of your browser).
    • Blogs:  see & organize feeds in a special sidebar -- and on the “My World” page for Flock.  In “My World”, it shows me new posts to the blogs I’m following.
    • Not so much integration with Facebook -- I really like how Windoze FireFox works with Facebook.  Don’t see that on Safari or Mac FireFox, either. 
  • You can tag saved pages, write descriptions, and otherwise manage bookmarks.  This is a good idea in theory, but frankly, it’s hard enough for me to remember to save bookmarks at all, much less catalog them.  Still ... points for the thought.
  • On many Flock pages, they show me a photo of Evan, my “Community Ambassador.”  Great idea -- could we implement this “Community Ambassador” idea in libraries?
Tool with potential ... not directly Flock-related, but I found it through Flock, so they’re associated in my head.
  • The Me.dium plugin.  http://www.johnmerrells.com/wp-content/logowhiteline.gif This is a social networking / browsing tool that lets you see who else is on the site you’re on and you can chat with other people right from your web site.  This could potentially be scary ... but I see some interesting applications for librarians.  I’m sometimes logged in there as cogscilibrarian if you want to test it out.  Seems kind of like the “people-powered” search engine ChaCha in that regard.
(thanks to Mac|Life for the tip about Flock)

Blogged with Flock

June 22, 2007

A New Kind of Concept Map?

A few weeks ago, I blogged about Using Math to Predict Musical Hits. Turns out that before Mike McCready was on ScienceFriday, he was interviewed by Malcolm Gladwell at the 2007 New Yorker Conference.

He was a bit more technical with Gladwell than he was on ScienceFriday, and if you watch the video, you can see his PowerPoint slides showing how hit songs cluster together.

The most interesting part was when McCready demonstrated the ability of his software to recommend music based on stuff you already like. He took a few of Gladwell's favorite songs (which was accompanied by a charming warning that it's socially nerve-wracking to announce one's favorite songs to strangers).

Gladwell first offered Billy Bragg's "A New England." McCready plugged in both social & musical variables and came up with recommendations such as Pete Seeger, the Clash, Woody Guthrie, Morrissey, and Phranc. "Nothing potentially embarrassing in that list," Gladwell commented.

McCready was careful not to indicate whether or not "A New England" would be a commercial hit; instead, in this instance, "A New England" is at the center of its own cluster and other songs are swirling around it. McCready's software is using both social context and musical composition to generate these recommendations.

It's an interesting idea, and it's fascinating to see it in play in this interview.

June 01, 2007

Using Math to Predict Musical Hits

Last week's Science Friday asks Can a song's success be predicted?

Ira Flatow speaks with Mike McCready, co-founder and CEO of Platinum Blue; "McCready says he and his colleagues have come up with an algorithm that will predict whether a song will be a hit." I was very skeptical when I heard the topic of the show, but I was also intrigued.

McCready starts by explaining how record labels decide whether or not they'll release a song as a single: "The first criteria is: does the song sound and feel like a hit? They have A and R professionals - artist and repertoire professionals - people with golden ears who - at the labels who listen to music and decide that.

"The second criteria they use is, are we able to promote the song effectively? That ... covers does the artist have an appropriate appeal to the - audience or the target demographic that they're looking for? ... [Does] the song have somewhere to fit in? Is it written within the zeitgeist of the culture?"

McCready is trying to position his services as a third step -- not to replace the first two steps of human intervention on whether or not a song has the potential to be a hit, but to help them improve the odds. Currently, of every 10 songs they promote, only 1 will be a hit, leaving 9 songs (and $1 million worth of promotion each) in the dust. This is the cool part:

"... [W]e have a computer program that can analyze a fully produced CD and isolate things like melody, harmony, beat, tempo, rhythm, octave, pitch, chord progression, fullness of sound, cadence, sonic variances - about 30 to 35 of these variables that we look at, and we look at how they fit together in the different kinds of patterns that they make up as they come together." McCready claims the company's success rate is 80-100%, including the terrific Gnarls Barkley song "Crazy."

One reason McCready's software isn't more widely used is that, according to McCready, "... [T]he music industry, in a race to adopt new technology, finishes just ahead of the Amish" -- although he adds that there are many music executives who do appreciate his technology.

McCready is also thinking about new markets for his technology, including offering a reduced version of it to musicians to help them create something "sellable", and also "... a music recommendation system in partnership with other technology companies where someone, you know, can go to a retailer and say, '... I like these two songs; what else am I going to like?' "


Notes
* Science Friday show, May 25, 2007, Hour Two; mp3 of Ira's interview
* Transcript available on LexisNexis: "The Math Behind Hit Music," National Public Radio Show: Talk of the Nation: Science Friday 3:00 PM EST , May 25, 2007.
* McCready's software is at Music Xray (tm), and his song-seeker software is described at Platinum Song Seeker™.

May 25, 2007

LibSite Cites

Have you seen LibSite? It's a social networking sie that showcases great library web sites. "Sites" can include content, library home pages, and blogs. I promoted the awesome Danbury Library Catalog.

Check out web sites that librarians (and non-librarians, theoretically) think are cool, such as the Seattle Public Libary, the Library of Congress blog, and, of possible interest to the cogsci readers, the William James Cybrary.

There's only one entry tagged school library; anyone want to add another?!

(see some of the cool sites they're highlighting over on the right of my blog)

May 17, 2007

Funability in Danbury

The Loose Cannon Librarian has done a very cool thing: she's mashed the Danbury Library catalog with the social networking tools of Library Thing for Libraries (read more about it on the Library Thing blog).

If you look for a book & want to find "more like this" (more Irish fiction, say, like Maeve Binchy's recent Whitethorn Woods), you could, of course, click on the Library of Congress Subject Heading (LCSH) Highway bypasses -- Ireland -- Fiction. But really, how many books are there with that subject heading in the catalog? (answer: in Danbury's catalog, 3 -- all different editions of the same book; in WorldCat, the answer is 1 - they've managed to put al three editions onto one record. But I digress).

So while the LCSH works sometimes, it's not useful for Reader's Advisory, or helping patrons find more books they want to read on a given topic.

What does help is social networking tools like tagging. Which LibraryThing does nicely. Until now, though, Library Thing has been primarily for personal use -- you can see the books (mostly fiction) I’ve cataloged there, but Library Thing has some great potential beyond just the personal. And true to their name, they're expanding to ... libraries!

Check out the Danbury catalog record for Whitethorn Woods: you can see those standoffish subject headings and also some neat tags leading you to related books. If you look at "Similar Books," you'll see a few others by Maeve Binchy, plus some you might not have considered. One cool thing is that it only shows similar books that are in the Danbury catalog -- so you don't get recommendations of books you can't borrow from Danbury.

See also (heh) the record for Anchee Min's terrific Empress Orchid, with the LCSH Tzu-hsi, Empress dowager of China, 1835-1908 -- Fiction. All right, so the subject tells you what the book's about, but ... what else would you read if you liked Empress Orchid? Library Thing readers suggest some similar books available in Danbury, such as Lisa See's also terrific Snow flower and the secret fan, and Gail Tsukiyama's Night of many dreams, which a f2f friend recommended to me.

Check it out & ask for it @ your library!

Read more about it
* from the Danbury Library's perspective at Loose Cannon Librarian
* from Library Thing at Library Thing for Libraries

May 10, 2007

"Connected But Hassled"

Those awesome folks at the Pew Internet & American Life Project have a new report out called A Typology of Information and Communication Technology Users, in which they say "half of all American adults are only occasional users of modern information gadgetry, while 8% are avid participants in all that digital life has to offer."

Jon Gordon, of American Public Media's Future Tense, did a show about this on May 7 (Technology: Where do you fit in?). On the web site, he summarizes the report thusly:

"In a new survey, the Pew Internet and American Life Project finds that adult Americans are broadly divided into three groups: 31 percent are elite technology users, 20 percent are moderate users and the remainder have little or no usage of the Internet or cell phones."

What I like about this survey, and the summary press release, is the categorization of technology users. I'll list a few, but check out the press release for more details, and check out the pdf full report for even more good stuff. (quotes taken from the press release)

The top two categories are:
* "Omnivores (8%): They have the most information gadgets and services, which they use voraciously to participate in cyberspace, express themselves online, and do a range of Web 2.0 activities. Most in this group are men in their mid- to late twenties.
* "Connectors (7%): Between featured-packed cell phones and frequent online use, they connect to people and manage digital content using [information and communication technologies] ICTs – with high levels of satisfaction about how ICTs let them work with community groups and pursue hobbies."

Among others in the middle range,
* "Connected But Hassled (10%): They have invested in a lot of technology (80% have broadband at home), but they find the connectivity intrusive and information something of a burden."

At the lower end of technology users,
* "Inexperienced Experimenters (8%): They occasionally take advantage of interactivity, but if they had more experience and connectivity, they might do more with ICTs. They are late adopters of the internet. Few have high-speed connections at home.
...
* "Off the Network (15%): Those with neither cell phones nor internet connectivity tend to be older adults. A few of them have computers or digital cameras, but they are content with old media."

Take the Pew quiz to see whether you’re a Lackluster Veteran or Connected but Hassled. AND, think about where your library patrons fit in to these categories. Are we providing services for folks in all groups? Should we be?

May 06, 2007

Design & "Remediation" in Technology Review

Just got the new issue of Technology Review, which had some interesting design articles, plus an interesting description of "remediation."

Quotes from the articles I liked:

Q&A with Bill Moggridge, industrial designer for 40 years and author of Designing Interactions, in which he interviews 42 "influential designers."
He talks about what David Liddle, Xerox PARC alumnus and user-interface pioneer, says about customers & technology:

Liddle "... explains that there are there phases of adoption for a piece of technology: enthusiast, professional, and consumer. There comes a point where an industry realizes that the enthusiast phase could be applied for work ... finally, the technology becomes less expensive and more obviously applicable to our daily lives, an then people realize, Well, there could be a consumer product."

I like the sense of progress from enthusiast / geek --> work --> people at home. We can see this when we as librarians learn about new technologies (facebook, I'm looking at you), get our tech-savvy work friends to use them, and then get our non-tech savvy non-geeky friends to use them.

---
John Maeda, associate director of research at the MIT Media Lab, and author of The Laws of Simplicity writes about the definition of design:

"Some languages have different words for the different ways we think about design. For instance, in Japanese there is the word sekkei, which connotes designing a mechanism, system, or technology with rationalized metrics for quality. Dezain, on the other hand, goes beyond an object's function to how it makes us feel. The former can be thought of as the kind of design taught at places like MIT; the latter as the kind of design taught at art school. ...

"Both sekkei and dezain are prerequisites for creating an object, service ,or experience that is desirable in the marketplace."

---
Wade Roush writes about "Reintermediation" or human-assisted search. He cites an example using Amazon's mechanical turk, in which people "complet[e] quick tasks -- such as recognizing objects in photographs -- that are difficult for computers but easy for humans."

He also writes about the "people powered" search engine ChaCha, which Stephen Abram introduced me to (see his September post and mine in November).

---
Plus 2 interesting pieces on Apple (one on their design process -- a speculation at best -- as well as a review of apple tv and leopard), an article on the hot new phone that's not an iPhone, the Helio Ocean, and, in the Apple design article, a sidebar interview with Don Norman talking about emotion, design, and work tools (such as the pee cee).

Finally, Technology Review is using text-to-speech (T2S) technology to create podcasts of stories on their web site. You can hear "Top Stories", "Infotech" stories, "Nanotech" stories, and more. Check it out at this (not-very-well-designed) page; scroll well below the fold to see links to the types of stories. Haven't listened to any yet, but I’ve got "Social Networking for Dogs" cued up for the ride to work tomorrow.

The May / June 2007 issue is not yet online; when it is, the magazine's table of contents & articles will likely be available; currently you can see articles from the March / April 2007 issue.

March 26, 2007

Multitasking (switch iPod on) is Not (check email) Efficient (answer phone)

Perhaps unsurprisingly, it turns out that multitasking is not efficient. Slow Down, Multitaskers; Don’t Read in Traffic, from Sunday's New York Times quotes several recent & forthcoming studies detailing the inefficiencies of multitasking.

Some interesting tidbits:
"The human brain, with its hundred billion neurons and hundreds of trillions of synaptic connections, is a cognitive powerhouse in many ways. 'But a core limitation is an inability to concentrate on two things at once,' said René Marois, a neuroscientist and director of the Human Information Processing Laboratory at Vanderbilt University." (emphasis mine).

Marois' article was in the November, 2006 issue of Neuron:
"When humans attempt to perform two tasks at once, execution of the first task usually leads to postponement of the second one. This task delay is thought to result from a bottleneck occurring at a central, amodal stage of information processing that precludes two response selection or decision-making operations from being concurrently executed. Using time-resolved functional magnetic resonance imaging (fMRI), here we present a neural basis for such dual-task limitations, e.g. the inability of the posterior lateral prefrontal cortex, and possibly the superior medial frontal cortex, to process two decision-making operations at once. These results suggest that a neural network of frontal lobe areas acts as a central bottleneck of information processing that severely limits our ability to multitask."

Further, the Times article continues, the perception that young'uns are better able to multi-task than oldsters is incorrect: Researchers at Oxford's Institute for the Future of the Mind "... suggests the popular perception is open to question. A group of 18- to 21-year-olds and a group of 35- to 39-year-olds were given 90 seconds to translate images into numbers, using a simple code. ... The younger group did 10 percent better when not interrupted. But when both groups were interrupted by a phone call, a cellphone short-text message or an instant message, the older group matched the younger group in speed and accuracy."

Hmmm. Guess I really should curb my simultaneous music-tweaking, email-checking, beverage-slurping, and (work OR driving).

Slow Down, Multitaskers; Don’t Read in Traffic
By STEVE LOHR, New York Times, 3/25/07
"Think you can juggle phone calls, e-mail, instant messages and computer work? New research shows the limits of multitasking."
--
Isolation of a Central Bottleneck of Information Processing with Time-Resolved fMRI
Paul E. Dux, Jason Ivanoff, Christopher L. Asplund, and René Marois
Neuron 2006 52: 1109-1120

March 18, 2007

Radio for ME

Have you seen slacker.com? It's another online music radio source (like Pandora or last.fm) -- but it's more in the radio mode than the other two.

The home page shows various types of radio stations / genres, broken out by TOP Stations, ALL stations, and Custom stations. The default is TOP stations, which includes the usual stuff you hear on the radio: 60s, 70s, 80s, 90s, 00s, and any combination of those, plus Adult Alternative (playing Elvis Costello from My Aim is True right now, and including Aimee Mann, Bob Marley, and more), Country, Oldies, etc.

For me, the ALL stations link is more interesting. I like the Folk / Folk tab, which includes Lucinda Williams, America, Bob Dylan, and Ben Harper. Some nice Joan Baez is playing now; seems that Love is Just a Four-Letter Word. Sadly, "International" seems to mean UK -- I'd like to see some French, Indian, Caribbean, and African. Maybe that's coming.

Looks like Slacker can also send music to your portable player, and the Times article says a version is coming for your car. Right now it's free (maybe with ads?) and you can get an ad-free version for $$.

One thing I really like about this? The web page title shows the name of the song, artist, & album so you can quickly tell what the song is & who's singing it. It also tells you what's coming next. You can add & delete artists from "your" radio station.

Found from this New York Times article: Technology: Now, a Radio Station for (Your Name Here)
By J. D. BIERSDORFER, March 15, 2007.
"Aimed at the music lover who does not want to fritter away hours creating playlists, Slacker offers millions of songs grouped into radio stations by genre or artist."

Warning: this looks like it could eat up a lot of time ... but provide much musical entertainment along the way.

np: Cigarettes & Chocolate Milk, by Rufus Wainwright from Poses.